TERMS & CONDITIONS

Terms & Conditions

 

In these terms:

"Website" means: https://www.traveljumble.com

"Plan" means: service purchased

 

1. INFORMATION ABOUT US

 

1.1 We are traveljumble LTD., the proprietors of www.traveljumble.com (“Website”).

1.2 If we have to contact you we will do so by email at the email address you provided to us during the sign-up process. 

2. OUR CONTRACT WITH YOU

2.1 Our contract begins when you complete the purchase of a plan and we email you confirmation that this was completed successfully.

3. THE WEBSITE

3.1 It is free to register for the Website. Details of this can be found on the Website.

3.2 You can upgrade your membership to one of our paid plans at any time and the details of this can be found on our website. All plans can be cancelled at any time.

3.3 You cannot book flights, accommodation or attractions on our Website. We provide the information on the deals available, therefore any contract that you enter into with an airline or booking agent is between you and that airline or booking agent and at no time will a contract be entered into between you and us in regards to those deals.

3.4 We may have to update the Website (a) to reflect changes in relevant laws and regulatory requirements; and (b) to implement minor technical adjustments and improvements, for example; to address a security threat. These changes will not affect your use of the Website.

4. Providing Our Service

4.1 Our weekly deals emails are sent every Monday for both free and paid plans. You will receive your first email from us on the first Monday after purchasing your plan. If you purchase your plan on a Monday you may have to wait until the following Monday to receive your first email.

 

4.2 When purchasing our Free or Paid plans you are entering into a rolling monthly contract with us which will only end upon your request to cancel. 

 

4.3 As a Paid member you agree that you will only use our services for your own personal benefit.

 

4.4 If our services or our Website is delayed by an event outside our control then we will contact you as soon as possible to let you know and we will take steps to minimise the effect of the delay. Provided we do this we will not be liable for delays caused by the event, but if there is a risk of substantial delay you may contact us to end the contract and receive a pro-rata refund for the period that the Website was unavailable.

 

4.5 We may have to suspend use of the Website to (a) deal with technical problems or make minor technical changes; (b) update the Website to reflect changes in relevant laws and regulatory requirements, or (c) make changes to the Website.

 

4.6 We will contact you in advance to tell you we will be suspending supply of our services, unless the problem is urgent or an emergency. If we have to suspend the services for longer than 30 consecutive days in any Term for Paid Members, we will provide refunds to all affected. You may contact us to end the contract if we suspend it, or tell you we are going to suspend it.

 

4.7 If you do not pay us for the services agreed to in our contract (for example, if we no longer hold up to date debit or credit card details) and you still do not make payment within 5 days of us reminding you that payment is due, we may suspend our services until payment has been made. We will contact you to tell you we are suspending supply of the services. As well as suspending the services we can also charge you interest on your overdue payments.

 

4.8 We use our best endeavours to ensure that the information we provide is as accurate as possible by monitoring the internet for the best travel deals deals but we are reliant on those resources and therefore please be aware of the following:

  • We cannot always guarantee that the deals provided by us are as good as, or better than, offers made directly by airlines or by other booking agents.

  • We provide information on a wide range of service providers but this does not mean they are the most suitable for you.

  • Any links to third-party websites that we provide are provided for your interest and convenience only. These websites are owned and operated by third parties over whom we do not have control. We do not endorse, recommend or accept responsibility for such third parties or their services, their websites or for any information, opinions or views given or advice provided by such third parties (whether on their websites or otherwise).

 

4.9 We are only providing information on the deals and offers available. The information we provide in no way amounts to a recommendation or endorsement of the service providers. The information we provide is for general information purposes only, and should not be relied upon by you, and is provided so that you can select services that you feel are most appropriate to meet your needs.

4.1.1The information and descriptions of deals that we provide may not represent the complete descriptions of all the features and terms and conditions of those deals. You must ensure that you carefully read all the features and terms and conditions (including those contained on a service providers website) of any deal or service before applying for it.

5. YOUR RIGHTS TO END THE CONTRACT

5.1 Your rights when you end the contract will depend on whether there is anything wrong with the services, how we are performing, and when you decide to end the contract:

  • If you want to end the contract because of something we have done or have told you we are going to do please contact us to discuss if a refund is valid in your specific case.

  • If you have changed your mind about the services, the contract will end. All plans have a 7 day free trial so can be cancelled without charge. Once you are charged for our services on a rolling monthly basis, a pro-rata refund can be requested, for example, if you cancel the plan half way through the payment cycle a refund of £2 for monthly or £20 for yearly will be paid to you. (Based on current prices) 

 

5.2 Exercising your right to change your mind (Consumer Contracts Regulations 2013). For most services paid for online you have a legal right to change your mind within 14 days and receive a refund. Under these terms, if you have paid for our Paid Plans then you can cancel your Plan up to 14 days from the start of the Plan and we will provide you with a full refund.

5.3 Even if we are not at fault you can still end the contract but you will not be entitled to a full refund for the Term once we have started providing our services.

6. HOW TO END THE CONTRACT WITH US

6.1 To end your contract you can need to contact us at info@traveljumble.com to ask us to cancel for you.

6.2 If you feel a refund is due to you following the cancellation of your contract, please contact us at info@traveljumble.com. Any refund due will be refunded via the original method of payment. 

7. PRICE AND PAYMENT FOR PAID PLANS

7.1 The costs of the Paid Plans will be as set out on the Website.

7.2 The charge for each subsequent renewal/Term will be as set on the Website (monthly or yearly), but we reserve the right to increase the renewal fee upon our giving to you in writing at least 30 days’ notice prior to a renewal period/new Term.

7.3 Details of how to make a payment can be found on the Website. Payments can be made by debit and credit card including via PayPal.

8. AUTOMATIC RENEWAL OF MEMBERSHIP

8.1 All of our plans renew automatically as set out in the terms on our Website.

9. OUR RESPONSIBILITY FOR LOSS OR DAMAGE SUFFERED BY YOU

9.1 If we fail to comply with these terms, we are responsible for loss or damage you suffer that is a foreseeable result of our breaking this contract (or our failure to use reasonable care and skill) but we are not responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if either it is obvious that it will happen or if, at the time the contract was made, both we and you knew it might happen. For example, if you discussed it with us prior to signing up to a Plan via our website.

9.2 We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors; for fraud or fraudulent misrepresentation; for breach of your legal rights in relation to the products, including the right to receive products which are: as described and match information we provided to you; of satisfactory quality; fit for any particular purpose made known to us; supplied with reasonable skill and care.

 

9.3 We are not liable for business losses. We only supply our services for domestic and private use. If you use the Website for any commercial, business or re-sale purpose we will have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

10. OUR RIGHTS TO END THE CONTRACT

10.1 We may end the contract if you break it. We may end the contract at any time by writing to you if: (a) you do not make any payment to us when it is due and you still do not make payment within 5 days of us reminding you that payment is due; (b) if you breach any of the terms of this agreement, the license agreement, the privacy or cookies policy.

10.2 You must compensate us if you break the contract. If we end the contract we may charge you reasonable compensation for the costs we will incur as a result of your breaking the contract.

10.3 We may withdraw the Website. We may write to you to let you know that we are going to stop providing the Website. We can do this at any time without notice to free members. For Paid Members we will let you know at least 30 days in advance of our stopping the supply of the Website and will refund pro-rata for the period that our services will not be provided in a Term.

11. IF THERE IS A PROBLEM WITH THE WEBSITE

11.1 If you have any questions or complaints, please contact us. You can email us at info@traveljumble.com.

11.2 Summary of your legal rights. We are under a legal duty to supply services that are in conformity with this contract. Nothing in these terms will affect your legal rights.

12. HOW WE MAY USE YOUR PERSONAL INFORMATION

12.1 Please refer to our full Privacy and Cookies Policy which also outlines your GDPR and full privacy and cookie rights.

13. OTHER IMPORTANT TERMS

13.1 We may transfer our rights and obligations under these terms to another organisation in the unlikely event of an acquisition.

13.2 You may only transfer your rights or your obligations under these terms to another person if we agree to this in writing.

13.3 This contract is between you and us. No other person shall have any rights to enforce any of its terms. Neither of us will need to get the agreement of any other person in order to end the contract or make any changes to these terms.

13.4 If a court finds part of this contract illegal, the rest will continue in force. Each of the paragraphs of these terms operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in full force and effect.

13.5 Even if we delay in enforcing this contract, we can still enforce it later. If we do not insist immediately that you do anything you are required to do under these terms, or if we delay in taking steps against you in respect of your breaking this contract, that will not mean that you do not have to do those things and it will not prevent us from taking steps against you at a later date. For example, if you miss a payment and we do not follow up, but we continue to provide the product, we can still require you to make the payment at a later date.

For further questions email info@traveljumble.com.

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